Last updated: 8 October 2025
Who we are
“Wholeheartedly Nimo” operates this website and related services. We act as the data controller for personal data collected through our site, newsletter, forms, and any digital products.
Contact: nimo@wholeheartedlynimo.com
Scope
This policy covers our website, newsletter, contact forms, and any digital products or services offered through our site.
Personal data we collect
• Information you provide: name if provided, email address, messages you send us, purchase details excluding full card numbers
• Technical and usage data: IP address, device and browser information, pages viewed, and timestamps if analytics or similar tools are enabled
• Transaction data: order details and billing information processed by our payment provider
How we use personal data and legal bases
• To deliver the site, newsletter, and digital products you request (contract and consent for the newsletter)
• To communicate with you and provide support (legitimate interests)
• To improve our content and services, including optional analytics if enabled (consent for non-essential cookies)
• To prevent misuse, secure our services, and comply with legal obligations (legitimate interests and legal obligation)
Cookies and analytics
We use essential cookies that are necessary for the site to function. If we add analytics or marketing cookies, we will request your consent first and provide a way to change your choice at any time.
Sharing your data
We share personal data with trusted service providers who host our site, send emails, process payments, deliver files, and if enabled provide analytics. These providers act on our instructions under appropriate contracts. We do not sell personal data.
International transfers
Personal data may be stored or processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Retention
We keep personal data only as long as needed.
• Newsletter data: until you unsubscribe or request deletion
• Messages: for a reasonable period to handle your request
• Purchase records: for periods required by law
Security
We use administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, but we aim to keep risk proportionate to the data we handle.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You can withdraw consent at any time, for example by using the unsubscribe link in emails. We respond to requests within one month where required by law.
To exercise your rights, contact nimo@wholeheartedlynimo.com
Complaints
You also have the right to lodge a complaint with your local data protection authority.
Third-party links
Our site may link to third-party websites or services. Their privacy practices are governed by their own policies.
Children
Our site and services are not directed to children. We do not knowingly collect personal data from children.
Automated decision-making
We do not use automated decision-making that produces legal or similarly significant effects.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date.
Contact
Questions about this policy or your data: nimo@wholeheartedlynimo.com